Shipping policy

Where we ship
We ship to the United States, Canada, the United Kingdom, Australia, New Zealand, Ireland, Germany, Singapore and Malaysia. If your country is not listed, we are not able to ship there yet.

Shipping rates
Free shipping on every order to all of the countries above. No minimum spend.

Processing and delivery times
Orders are prepared within 1 to 3 working days. After that, delivery normally takes:
- United States: 7 to 15 working days
- Canada, United Kingdom, Singapore and Malaysia: 5 to 10 working days
- Australia, New Zealand, Ireland and Germany: 8 to 15 working days
If an order is going to take longer, we will let you know rather than leave you guessing.

Tracking
Every order ships with tracking. The tracking number is emailed to you once the parcel is collected. It can take a day or two before the first scan appears, which is normal.

Your address
Please check your delivery address before you pay. We ship to the address you give us, and once the courier delivers there, responsibility passes to you. If you spot a mistake, email us straight away and we will correct it if the order has not been dispatched.

International orders
Outside the United States, import duties, taxes and customs charges are not included in our prices and are the responsibility of the buyer. Customs can also hold a parcel, which adds time we cannot control.

Delayed or missing parcels
If your tracking has not moved for seven days, email amber@amberlune.shop with your order number and we will chase it for you.

Last updated 24 September 2026.